Health Data Movers (HDM) is proud to announce the appointment of Abby Polich as Senior Vice President of Client Services. She currently serves as President of the Greater Kansas City HIMSS Chapter.
Abby brings nearly 20 years of experience in healthcare IT leadership, where she has led sales enablement, solution development, delivery excellence, and operational change management for healthcare organizations nationwide. Her appointment marks a pivotal moment in HDM’s continued growth and commitment to delivering top-tier client service and innovation.
Abby began her career at Epic, where she developed a strong foundation in healthcare technology and implementation. Most recently, Abby served as SVP of Internal Operations at TridentCare, where she led a 300-person team through a transformative operational consolidation. Her work significantly enhanced customer service and improved team cohesion.
Earlier in her career, Abby played a vital role in expanding large-scale implementation services, generating over $115 million in annual revenue and earning industry accolades. She is widely respected for her strategic mindset and ability to build high-performing teams aligned with long-term organizational goals.
“Abby’s exceptional track record of driving delivery transformation and her contagious energy will be pivotal in shaping the future of our client services operations,” said Tyler Smith, CEO of Health Data Movers. “Her leadership is a force multiplier for our team and the clients we serve.”
At HDM, Abby will lead the Client Services division, where she’ll oversee delivery excellence, client satisfaction, and strategic service growth. Her initial focus will be to align delivery teams around shared metrics for success, strengthen client relationships, and scale internal operations to meet the growing demand for HDM’s data and technology solutions. Abby’s vision includes building a resilient, client-centered culture rooted in innovation and continuous improvement.
About Health Data Movers (HDM)
Health Data Movers (HDM) is a “Best in KLAS” healthcare technology services firm. They are trusted partners to healthcare organizations, biotechnology companies, and digital health enterprises through their Services – Data Management, Integration, Project Management, and Clinical & Business Applications – they are the smart choice for creating unique solutions that empower patients and providers by unleashing the potential of healthcare data and technology. Recognized as a leader in the industry, HDM has been named to the Inc. 5000 list five times (2020, 2021, 2022, 2023, 2024). Additionally, HDM was honored as one of the “Best Firms to Work For” by Consulting Magazine in 2020.