Health Data Movers can make your next go-live easier
HDM’s Epic expertise and logistical experience make us the right go-live staffing partner. We are ready to deploy as many qualified resources as you need for at-the-elbow (ATE) support for providers, clinicians, and support staff. We have an extensive network of trusted resources who have supported dozens of previous go-lives and earned a reputation of excellence.
Partnering with major healthcare organizations on their go-lives and rollouts is a key focus area of HDM, and we pride ourselves on successful large-scale activations. Large health systems across the country have repeatedly entrusted us to smoothly execute multisite go-lives for their hospitals, federally qualified health centers, Community Connect affiliates, home health providers, and more.
We know a go-live isn’t just the culmination of a lot of hard work and a test of organizational readiness, it’s also a huge milestone in Community Connect relationships – and we’re here to help you make it the best experience possible for both host and affiliates.
In addition to our go-live expertise and our no-data-left-behind conversion guarantee, we have also earned recognition for our overall EHR acumen, as exemplified by our 2022 Best in KLAS award (HIT Implementation Leadership-Small).
What we offer
- Project coordination to make things go smoother, both before and after cutover: preparation, travel, lodging, and other logistics – let us handle the details
- High-quality go-live support resources to help with personalization, troubleshooting, issue reporting, and facilitating communication among leaders, trainers, and end users
- Site leadership and team supervision at each location, entrusted to our most experienced and knowledgeable team members
- Ongoing monitoring to stay on top of costs and quality: daily communication about hours and scheduling, expenses, issues and trends, training recommendations, optimization opportunities, and your overall satisfaction
Some of our most successful clients also opt to deploy a small advance team before go-live to staff personalization labs for providers and other users who want some extra preparation. We will gladly work with you to give your users access to this valuable experience.
Want to know more? Check out our brochure below and get in touch.